Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, you must not be able to get your download working correctly, or having serious issues with the download. We make it as clear as possible to what you are purchasing with our products, and because we sell digital products, refunds may be denied if we suspect pirating.

To start a return, you can contact us at info@kylebeats.com . If your return is accepted, we’ll send you a refund as soon as possible and your licenses will be revoked

You can always contact us for any return question at info@kylebeats.com .

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.